Helping Seniors Since 1987
terms & Service
In order to provide services to as many seniors as possible and for the health and safety of both our seniors and our volunteers, we regretfully have some restrictions:
- Our volunteers are available for up to 2 hours at a time.
- Service requests are typically done by a single volunteer. Depending on the size, a project may take multiple requests to complete.
- Assigned volunteers will coordinate with the seniors to determine a mutually convenient date & time to fulfil the service request.
- If you are unsure if we can help with your request, please contact us.
- We encourage seniors to think of us as friendly neighbors who can lend a hand but unfortunately, there will be times we cannot fill your request. If no volunteer is available, we will let you know in time for you to make other arrangements.
- We are unable to transport wheelchairs.
- We are unable to provide escorted transportation to therapy, lunch programs, classes, jobs, chemotherapy, dialysis, or anything that requires ongoing, regularly scheduled rides.
- We are unable to provide services to seniors who have been diagnosed with dementia or Alzheimer’s.
- We are unable to provide transportation to any kind of procedures in which incisions, sedation, or infusion are involved, as we are not licensed caregivers. Blood tests are fine.
- We cannot provide services to seniors without a working answering machine or cell phone with voicemail capability, as the office and volunteers must be able to leave a message.
- We are unable to lift more than 10 pounds - we cannot pick up appliances, pianos, furniture of any kind, flatscreen TVs, air conditioners of any size, and full 5-gallon paint buckets, as examples.